Terms & Conditions

Prices
The prices on the homepage of our website are the recommended retail sales prices. The prices are including VAT but excluding shipping costs. Prices can be subject to modifications.

Please note that you need an approved account to order on our website!

You need to create an account and when you have created your account, we will contact you for further details or additional information if needed. When we have all the necessary information, your account will be approved and you are ready to shop.

When you log in with your approved account, the prices you will see, are the prices that we have agreed with you as a customer.

Shipping costs
The shipping costs are calculated based on the weight of the products you have ordered and depend on the destination of the shipment. The shipping costs for your order will be calculated before you confirm your order in our web shop.

Transport
Almost all our orders are delivered by PostNL. In The Netherlands the orders are delivered within 2 days. For the other European countries deliveries will be done in 3 to 5 working days. In The Netherlands, PostNL tries to deliver your order 2 times (in other European countries 1 time). If that was not possible, you can pick up your order at the nearest post office during a period of 3 weeks. Shipments will be delivered form Monday till Saturday.

Returns
Returns are possible only after written authorization of Klip.eu. Shipping costs of the return are for the expense of the customer returning the products.

You can request an RMA number by editing your order in the "My account section" that you will find when you are logged in.
Should you need help with doing this, just write us a short email and we will assist you. 

Returns can be send to the following address:

Klip Europe
Attn. Return shipments
Prinseveld 47
5469 VX Erp
The Netherlands

Payments
Klip Europe offers several payment methods:

Bank transfer
Transfer your payment to Rabobank Veghel-Erp, account number 1239.38.295 in the name of Klip Europe. Please mention your name and order number.

For payments from countries outside the Netherlands please use the following IBAN and BIC numbers:

Account number: 1239 38.295
IBAN: NL98 RABO 01239 38 295
BIC: RABONL2U

Creditcard
Easy payment with Paypal. We accept Visa and Mastercard.
Further information on payments with Paypal you can find on the website of Paypal.
Click here for more information.

Office hours:
You can contact us from Monday till Friday: 09.00 am – 17.00 pm (GMT +1 hour)

Phone: +31 (0)642 969640
E-mail: info@klip.eu

Klip Europe © 2017