Login
To order on our site, you need to have an account. If you haven’t got an account, you need to create one. If you already have an account, you need to login to place an order.

When you create an account as a dealer, you need to fill in your company name and VAT identification number. After you have created your account, one of our employees will contact you. We may ask you for additional information, for example an extract from the Chamber of Commerce. Based on the additional information we will mark your account as a dealer-account.
Once your account is marked as a dealer-account, you can login as a dealer. Products are then shown with “your” prices, excluding VAT.
If you login before your account has been marked as a dealer-account, you will see the normal consumer prices, including VAT.

Prices
The prices on our website are valid up to and including December 31, 2009 and as long as the products are in stock. All prices are excluding VAT(if you are logged in as a dealer) but excluding shipping costs. Prices can be subject to modifications.

Shipping Costs
The shipping costs are calculated based on the weight of the products you have ordered and depend on the destination of the shipment. The shipping costs for your order will be calculated before you confirm your order in our web shop.

Transport
Almost all our orders are delivered by TNT. In The Netherlands the orders are delivered within 2 days. For the other European countries deliveries will be done in 3 to 5 working days. In The Netherlands, TNT tries to deliver your order 2 times (in other European countries 1 time). If that was not possible, you can pick up your order at the nearest post office during a period of 3 weeks. Shipments will be delivered form Monday till Saturday.

Returns
When the products you ordered, are not to your satisfaction, please contact us within 7 days after you have received your shipment. Returns are possible only after written authorization of Klip Europe. Please enclose a copy of your invoice with an indication of the reason for the return. Please note that the products must be unused and in the original packing.
Products in promotion or part of a special action can not be returned.

Shipping costs of the return are for the expense of the customer returning the products unless Klip Europe and the customer have agreed otherwise.

Returns can be send to the following address:

Klip Europe
Attn. Return shipments
Prinseveld 47
5469 VX Erp
The Netherlands


Payments
Klip Europe offers several payment methods: